McDonald's at 3160 Medina Road, Medina, Ohio.

Not a good McDonalds. Way below their standards. I got a wrong item and my sandwich was drenched in sauce at carryout window. Called because I couldn't return. Manager took my name for call back and address for refund. After a week and no response I called and spoke to an offensive manager who said she would take care of my refund. 2 weeks nothing. Called a 3rd time and the manager said she was so sorry but knowing the staff they just didn't do what they said they would do. This comes from the owner. This McDonald's isn't good. I did complain to McDonald's Corp who said they were referring directly to the owner. Still haven't heard back after a week. This is the same McDonald's owner where I got a breakfast bagel carryout that had a bite taken out! Again no response from the owner. I guess she doesn't care about her customers. I have had good food and very nice experiences from our other McDonald's in Medina Ohio but different owner and it shows. Never again will I go to a LeAnn McDonald's. It's not worth it and she doesn't care
Update. Owner called me (5 times. 3 times in a row) and immediately got in my face! He actually frightened me. Called McDonald's corporate and told them and called the # back and told the owner not to call me again or I would contact the Medina County Sheriff. He tried to bully me. What was he thinking? He assumed something that never happened. I wanted to tell him how his trainee was being handled and he went off on me about something totally different than what I wanted to talk to him about. I guess being an attorney turns you into a jackass, that's my opinion. I hope the trainee quits and goes elsewhere where she will be treated fairly and with respect all the way up and including this nasty man.